In life, many interactions are transactional. You pay in some form—money, time,
favors—and in return, you receive something: groceries, a soothing Thai massage, or a satisfying meal. Yet, a few acts transcend this transactional framework. When
something is done out of love or stems from a deep-seated need in one’s heart, it
cannot be confined to mere exchange. Figures like Ratan Tata and the Mayo brothers embody this mindset, demonstrating how genuine commitment can inspire and uplift.
For the rest of us, especially in our professional lives, we often navigate a world filled with expectations tied to the time and skillsets we bring to the table. One of the critical goals for owners of high-performing companies is to ensure that the expectations of their employees are balanced and clear.
In the employer-employee dynamic, skills and time are traded for remuneration;
however, leveling expectations is paramount. This relationship is, after all, a two-way street.
Expectations from Employers:
Employers have a set of expectations that can guide their interactions with employees:
Career Growth: Employees seek opportunities for advancement and
development within the organization.
Power: A desire for influence and recognition in their roles.
Mastery of Skills: Employees often aim to refine specific competencies that can
benefit the company.
Business Development: A mutual goal of driving the company forward and
achieving its objectives.
At the heart of these expectations lies a singular focus: business owners look to their employees to help foster sustainable growth for the company.
Our Mission at MBS:
At MBS, my aim is to collaborate with business owners to understand their vision and strategies. By engaging with team leads and employees, we work to cultivate high-performing teams. This process begins with leveling expectations—ensuring everyone is on the same page about roles and responsibilities.
We take the time to comprehend the business model and strategic plans, then guide the development of a robust Business Management System, IT infrastructure, and Quality Management System. Together, we build high-performing teams that align with the company’s aspirations, driving success in an ever-evolving marketplace.
By leveling expectations, we not only create a more harmonious workplace but also pave the way for a thriving business environment where everyone can flourish.